The Glass House By Caroline Brooks

Located in Dubai,

Address: City Walk, Building 18, Dubai, United Arab Emirates

Phone: +971 4 557 4869

Rating: 4

Services

Wheelchair-accessible car park
Toilets
Credit cards

Photos

Latest Beauty Services in Dubai

Comments

Review 1 (2024-08-28 - Rating: 5)
Black American expat here (moved in mid-July) in desperate need of a touch up (Ive been getting my hair relaxed since I was small). I thought I would treat myself to having it done professionally, since Ive been doing it myself for decades. After seeing one incredibly negative review for a relaxer/perm treatment I was almost dissuaded from coming here but as my mom said, its just hair. So I figured why not, and I am SO GLAD I DID.Stella was incredible from start to finish. She used one of my favorite brands for relaxers/touch-ups and literally explained everything she did and was going to do, every step of the way. She explained the entire process, protected my scalp and sensitive hairline areas, thoroughly washed my hair with neutralizing shampoo, deeply conditioned it, and offered various styling options post-wash/recommendations for what would help and look best for my hair.I felt pampered like a princess, truly. Not to mention, Stella is one of the kindest conversationalists Ive ever met. She made me feel supremely welcome and comfortable, even sharing insights into Dubai life. I CANNOT WAIT to come back in 2 weeks - and neither can my husband, haha, who loved the results and keeps asking me when I go back.Atmosphere: 10/10 - It was absolutely empty the entire time I was there (I booked a Friday afternoon). Personally, I loved that haha. It was very relaxing. Also the facilities are very clean, the music was lovely and the place has surprisingly great lighting!Staff: 10/10 - The staff were so fun, light, kind and positive. I loved spending time with them and they made sure I was comfortable and enjoying my experience while I was there.Styling/Results: 11/10 - My husband could not stop touching my hair and remarking on how soft and healthy it looked. Weve been together for over a decade so hes seen my hair journey at numerous stages, and it seems this stage is his favorite, haha. It also held up incredibly well!! Honestly looked even better the next day and kept nicely days after (*I wrapped my hair each night and slept with a satin head scarf).Overall: Id give more than 5 stars if I could. I had a great time here, will absolutely be coming back, and would recommend this spot to anyone who is looking at least for professional black hair services.THANK YOU STELLA! This trip was a LIFE SAVER and GAME CHANGER for me. Cannot wait for my next visit :)

Review 2 (2024-10-11 - Rating: 4)
Im going to leave this review in a pro and con format.Pros:- Good location.- I like that the salon caters to all genders, so one can bring ones partner there.- The inside of the salon is really beautiful and welcoming.- Stella, the stylist there is a gem. She is very professional, kind, listens and ready to learn if you have specific things you want done. Shes also a savvy business woman. I cant count the number of times that I go there intending to do just one thing and she convinces me to do others 😄. She should probably be in a managerial position in that salon given how she runs the place mostly by herself (shes usually the only one there when I go). I dont think the place would remain this way without her.- The new lady Rhasida is also very good. She gave me one of the best head massage Ive ever had. She also did a pedicure for me and 2 weeks later, underneath my feet is still soo soft. Lest I forget, she gave me a very nice and relaxing massage. Again, I attest this to Stella convincing me to give these a try and I did not regret that choice.Cons:- Parking. There is hardly a place go park outside the salon. And the garage parking is not available for this salon and you have to pay which just is unacceptable when all other businesses offer validated parking. I sometimes have to go buy something at a restaurant nearby just to get my parking validated to be able to go to the salon. There are times where I have wanted to cancel my appointment and go back because I have been driving round the block numerous times trying to find parking.- Payment: it is only cash payment. Their payment machine isnt working. For such a modern and beautiful looking salon, this is such a shame. People who dont have cash have to go find an ATM to use. There used to be a payment machine but I dont know what happened, now theres none.- For such a beautiful salon, there is a mold smell when you first walk in. I hope this gets resolved as it is a health issue. The place needs to smell clean and fresh everytime one walks in.- They need to offer more services, they have a large menu of services but whenever you sometimes ask for something, theres no person who specializes in it to get it done. Example: eye brows threading.Overall, this salon has lots of potential if it has good management.

Review 3 (2024-09-10 - Rating: 5)
Great experience on every visit.Sam has been taking care of my hair since my postpartum this year and such a talented hair stylist all around.Highly recommend!Thank you for always taking good care 🙏

Review 4 (2024-09-13 - Rating: 5)
Received a fantabulous and best executive saloon experience today and I have never seen it before any where.The customer care was top notch and will want to be giving you guys my money.All my girls and fancy luxurious women, this is our saloon here in DXB.The Glass House is complete heaven on earth.

Review 5 (2024-09-10 - Rating: 5)
Beautiful and quiet place that brings comfort with in,I did my braids looked so pretty and loved the customer service thanks goes to Stella .hope to see you soon

Review 6 (2023-10-10 - Rating: 5)
This was my first visit to the salon, I came for a cut and colour. The staff were all so friendly helpful. Husi was my hairdresser and he was amazing he took so much time and care with my hair all the time explaining what he was doing and why. I can say he did the best colour ever of any hairdresser i have had and my hair even a week later is very soft and still looking great. He also took great time with cutting my curly hair. Stella was also a great help with her curly hair experience and the two of them made a great team. I will definitely be back due to the experience and the friendliness and care they gave me.

Review 7 (2023-04-10 - Rating: 5)
I had a really great experience here. The staff were so welcoming and friendly. They answered all my questions about the products I inquired about with patience and knowledge. I also received the best pedicure of my life by Lycie. Im going to mention one last time how friendly the staff are because of how pleasantly surprised I was! If youre ever in Dubai, do yourself a favour and drop by.

Review 8 (2024-12-26 - Rating: 5)
Jessa did beautiful nail extensions for me i love them

Review 9 (2022-11-14 - Rating: 5)
Definitely the best spa/salon in town! So grateful for Teresa, Grace and Rolana for the excellent services. I had pedicure, massage and Hair styling. I felt like a real princess at Caroline Brooks actually offered me coffee and snacks during my stay. The ambience and feel of the place is very luxurious. There’s nothing like it in Dubai. Ive been here in Dubai for 8 years and this place is just the best salon for us ladies! ❤️

Review 10 (2022-12-08 - Rating: 5)
You will fall in love with this salon as soon as you will walk in… glamorous, classy, spacious interior will blow your mind.. I have done facial with Reyhana two days ago and i my skin is super clean and glowing. Very trustworthy salon when it comes to quality and products they use, I know it very well as I have been everywhere. Facial was 10/10. I did my hair with Tareq and he is the best and knows what he is doing, I left the salon like a celebrity. I do really highly recommend this salon from my heart as it s defiantly the most exciting salon in Dubai ! Something I haven’t been and seen or experienced before! See you soon!!!

Review 11 (2024-09-10 - Rating: 5)
Ever since I came to this salon my hair is more healthier am happy for my results thxs guys

Review 12 (2024-09-11 - Rating: 5)
Great service. The team were very nice and made my nails very pretty.

Review 13 (2022-12-10 - Rating: 5)
My favorite place to get my makeup done with Gizzy!She’s super talented and knows exactly what suits your face!Very creative in a very way, so friendly and so confident in what she does.It’s not easy to find a makeup artist that understands every structure of every face and does what suits you.If you’re looking for the best ask for Gizzy!

Review 14 (2022-12-08 - Rating: 5)
I wish there is more than 5 stars!The Glass House By Caroline Brooks is an amazing luxury and classy ambience and great service.Thank you so much Tarek, you are the best. I love my new hair color and the Oribe hair treatment was wonderful.

Review 15 (2022-12-11 - Rating: 5)
This new salon delivers a high end experience, not just luxury decor. I had a consultation, hair colour and blow dry gracefully performed to perfection by a team of experts led by the exceptional Tarek.

Review 16 (2022-11-15 - Rating: 5)
Stunning new salon conveniently located in City walk. Got my hair washed, styled and makeup done for an event and received compliments all night :D Interior is beautiful, I’m so glad i found this place. I’m a new regular!

Review 17 (2022-11-16 - Rating: 5)
Beautiful salon, 5 star service from start to finish. I had the best blow dry and colour by Tariq. I will 100% be a return customer! Well done team TGH 💖

Review 18 (2023-03-29 - Rating: 5)
A stunning salon & spa with an amazing team - I had the best facial at The Glass House and cant wait to go back for my next treatment. My skin is GLOWING. Thanks everyone! ❤️

Review 19 (2024-02-16 - Rating: 5)
Best Beauty Salon in Dubai. My daughter got a new Styling and everything was as expected. Best service!

Review 20 (2022-11-12 - Rating: 5)
Very clean and classy beauty salon. Lovely ambience, professional staff and very welcoming. Great location, highly recommended!Amazing massage by Teresa and Hairstyle Bu Tariq.

Review 21 (2024-10-09 - Rating: 5)
It looks so beautiful!! The owner is such a hardworking woman!!

Review 22 (2022-12-10 - Rating: 5)
The Glass House is such an amazing salon. Tarek did my hair a full balayage and I absolutely love it! The staff are allFriendly and professional. Thank you 🤍

Review 23 (2024-09-13 - Rating: 4)
Loving ambience and professional staffs. Doing their jobs with passion.

Review 24 (2023-05-03 - Rating: 5)
Beautiful salon. Wonderful staff. Tarek is a master creative stylist that loves what he does!!

Review 25 (2022-12-08 - Rating: 5)
I visited the salon and booked for a maderotherapy therapist donna she is amazing therapist 10sessions I worth it cellulites are visibly gone!!!!ilove the place clean and beautiful!